Certification process
3 steps to the Allergy Seal of Quality
Step 1: Application
Send the completed and signed application form together with the necessary documents, the non-disclosure agreement and the signed offer to Service Allergie Suisse.
Step 2: Testing
Once all the necessary documents have been received, the certification process can begin. It consists of three audits by independent bodies:
- Scientific expert committee
- Medical expert committee
- Product or process-related audit on site at the manufacturer's premises by an independent accredited audit body
Once all tests have been successfully completed, the audit report is released by Service Allergie Suisse.
Step 3: Issue of licence and certificate
Signing of the licence agreement on the basis of the signed offer and issuing of the certificate.
Once certified, products and services are subject to regular monitoring. This means that a surveillance audit is carried out once a year and a re-audit takes place every three years.
Frequently asked questions
The use of the Allergy Seal of Quality is associated with one-off initial certification costs as well as annually recurring maintenance costs per product or product group and an annual license fee. Ask for a non-binding offer.
A company that manufactures products with the Allergy Seal of Quality or offers certified services must demonstrate and have implemented a quality management standard, e.g. ISO 9001, and an allergen management system in accordance with the HACCP concept in order to be certified. Exceptions to this are mentioned in our specific requirements. Order the requirements.
A request must be sent to Service Allergie Suisse. This has to contain details of the product or service to be certified.
The certification process usually takes three to six months.
The certificate is valid for 3 years. A re-audit is carried out after three years.
Newly certified products are listed in the product database on this website and are recommended by aha! Allergy Center.
Further questions? Please send them to:
zertifizierung@service-allergie.ch
